Order Processing & Shipping

POLICIES, REGULATIONS & LOGISTICS

Online orders may be shipped to the following states: 
AK, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, MA, ME, MD, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WA, WI, WV, WY.
Please Note: AK and HI use 2 Day Air Shipping only; Some states have volume limitations per person, per address, per month, and/or per year.

As required by West Virginia law, WV customers may access important information about the effects of alcohol from these links to the West Virginia Alcoholic Beverage Control Commission:
Fetal Alcohol Syndrome 
Blood Alcohol 

For orders to AL, AR, AZ, DE, KY, LA, MS, OK, RI, SD, UT, please call us at 866-277-9463 and our team would be happy to explain your state's regulations and the options you have for wine shipping.

For general information about your state's wine shipping regulations, please click here.

Wine contains alcohol so shipments require an adult signature of a person 21+ years of age. Wine may not be shipped to PO Boxes. We recommend shipping to a business address whenever possible.

If you have a time sensitive order, please call us at 866.277.9463. Online ordering is not recommended.

Orders placed Monday-Friday by 9am PST will be processed by the winery the same day. Orders placed after 9am may be processed on the next business day. Orders are not processed or shipped on Saturdays, Sundays or major holidays.

Gary Farrell Vineyards & Winery uses a third party fulfillment center and orders generally ship from CA within 1-2 business days of order processing; however, the exact shipment date and common carrier used (UPS or FedEx) depends on the delivery method, inventory, weather, and external factors beyond our control.

DEFAULT SHIPPING METHOD

WEST COAST (CA, CO, ID, NV, OR, MT, WA, WY):
Orders are shipped UPS Ground direct from our fulfillment center, unless otherwise requested. For Express requests including 2 Day Air or Overnight delivery, orders must be received by the winery by 9am PST for same day fulfillment and shipping. Orders generally take 1-3 business days to reach the delivery destination and a tracking number will be emailed upon shipment to the address listed in the order. In June-October, we do not ship on Thursdays or Fridays to spare the wine package from sitting in the heat over the weekend. 


MIDWEST & EAST COAST:

  • January-October: Orders default to temperature-controlled shipping at no extra cost, which takes 7-10 business days to reach the destination once the order has shipped from CA (this can sometimes be 2-3 weeks after the order was placed due to timing and logistics). *How it works: Your order will be placed on a third party temperature-controlled truck approx 1 week after the order is placed. At this time, you will receive an email notification that the order has left our fulfillment center. The refrigerated truck stores your wine at a stable 58 degrees to maintain wine quality during transportation. When the truck reaches the nearest designated routing center, UPS will retrieve the package and email you a tracking number and estimated delivery date. Delivery usually occurs within 1-2 days of reaching this routing center; please note that the wine will not be temperature-controlled once UPS has taken possession of the package, but even in extreme temperatures, the wine should uphold its quality during this brief period of time. 
  • November-December: Due to time-sensitive holiday gifting, we do not utilize temperature-controlled shipping during this period. Orders are shipped UPS Ground direct from our fulfillment center, unless otherwise requested. For Express requests including 2 Day Air or Overnight delivery, orders must be received by the winery by 9am PST for same day fulfillment and shipping. Orders generally take 3-7 business days to reach the delivery destination. A tracking number will be emailed upon shipment to the address listed in the order.

* Orders received after 9am PST on Wednesday will be held for shipment on the following week's temperature-controlled truck.

WINE & HEAT: Wine can be subjected to temperatures of up to 120°F for a few hours and escape unharmed (read more here). We ship year-round and rarely ever have quality issues due to weather. Please trust us to hold/delay your shipment as necessary, or replace any wines damaged in transit.

DELIVERY FAILURES

If an order is mis-shipped due to incorrect order information provided by the sender, the sender is responsible for all associated fees and will be billed accordingly by Gary Farrell Vineyards & Winery. Mis-shipments include: delivery to the wrong address, delivery intercepts, and orders returned to the winery. In the event that Gary Farrell Vineyards & Winery or our third party fulfillment center processes an order incorrectly, we will incur the fees associated to re-route or re-ship the order for accurate delivery.*

*It is the responsibility of all Gary Farrell Vineyards & Winery wine club members to maintain accurate membership information at all times. Changes to your membership must be submitted in writing two weeks prior to February 1, May 1 and September 1 to avoid mis-shipments of automatic wine club releases.


OUR PROMISE

Gary Farrell Vineyards & Winery will always do its utmost to ensure timely order processing and delivery to meet or exceed customers’ expectations. With this commitment, we appreciate your understanding of factors out of our control and actions taken outside of the policies listed above to accommodate customer requests. We reserve the right to change our shipping policies and procedures at any time to accommodate our team, fulfillment partners, and customers.

RECENT REVIEWS Trip Advisor | April 2017 | 5/5 Stars “Great Tasting Experience”What a great wine tasting experience. They are remodeling their tasting room and they have set up these great tents for tasting. They are beautiful, comfortable and give you a wonderful tasting experience in a beautiful setting. Highly recommend it. Trip Advisor | April 2017 | 5/5 Stars “World Class Wines and Wine Country Experience”Gary Farrell delivers the quintessential Sonoma wine country experience: world class pinot noir and chardonnay wines, personable and professional service and in a beautiful setting (cannot wait to see the renovated tasting room this summer!). Call ahead to reserve a wine tasting. Trip Advisor | March 2017 | 5/5 Stars “Perfect Wine Tasting Experience”The location is breathtaking and the gorgeous weather made the scenery even more spectacular! The glamping tents were super fun and I can't wait to return when the full renovation is complete. Our host, Pierre, was excellent - very knowledgeable and professional yet down to earth and engaging. I joined a party of 4 and I believe everyone had a memorable experience. Trip Advisor | March 2017 | 5/5 Stars “A Must for Wine tasting”This was the second visit we had made for the wine tasting, we were absolutely impressed!!! The staff was very friendly and made the tour worth all of our time!! Trip Advisor | March 7, 2017 | 5/5 Stars “Wine tasting Excellence”I am a member of this winery but they do require a reservation if you come outside of the pick-up parties. Not knowing what to expect, we made the reservation. Think more of a class session with amazing wines and your very own sommelier. He took a great amount of time with us and helped to guide me and my wife, with a map, as to the regions of Northern California wine that we prefer, based on taste. What a gift! Would visit again for this special trip. The building is under construction right now but we were assured it would be completed before summer. The view is spectacular too. Love, love, love this winery. Trip Advisor | February 21, 2017 | 5/5 Stars “Excellent wine in a beautiful region”Of the 30 or so wineries we have tried in Sonoma, Gary Farrell has the strongest across the board line up of Pinot Noirs and Chardonnays. Their current release shows the exceptional, fruit driven range of the region. A must hit in the Russian River Valley. The only downside is that they only offer a limited number of reservations, so plan ahead! Trip Advisor | February 7, 2017 | 5/5 Stars “Magical Wine Tasting”Although Gary Farrell is under a renovation, they have substituted their beautiful tasting room with intimate and magical tasting tents with beautiful views of their property. You almost feel like you are on a wine tasting safari. The tasting is elegant and rustic at the same time, just perfect. The fur blankets and heaters ensures even the highest maintenance guest cannot complain. The wine is delicious as ever, and the staff is beyond knowledgeable but also fun. Make sure you visit before the renovation is done to experience this very unique tasting Trip Advisor | January 5, 2017 | 5/5 Stars “Best wine, great ambiance!.”My husband and I visited on the weekend to Sonoma. We were referred by a friend. The winery tasting room is actually under construction but it did not hinder our experience one bit. We sat in a semi private beautiful, heated platform tent. Having been to many wineries over the last five years, we were very impressed with the entire wine tasting experience. Our guide was very informative and pleasant and the wines were just delightful! We can't wait to go back once the wine tasting room is finished. We have become members and can't wait to open our next battle ! Yelp | October 25, 2016 | 5/5 Stars “Superb tour and history of the winery.”Superb tour and history of the winery. I really appreciated all of the details about the vineyards they choose and the processes they go through. The storage area was immaculate and you could just feel the passion that goes into creating great wines. The tasting room was top notch and I loved getting to converse with the other people on our tour, finding out what they like and where they were from. Best of all were the views from the tasting area. The weather was overcast and cool, giving it an ethereal feel. I would love to take an evening tour sometime, I'm sure that's even more breathtaking. Trip Advisor | September 15, 2016 | 5/5 Stars “The Most Beautiful View in Wine Country.”If you are looking for an amazing tasting experience that combines very special wine with an unparalleled view -- go to Gary Farrell. Perched atop a hill overlooking the Russian River Valley, this is a fantastic break from some of the busier wineries in Sonoma and Napa. Quiet, peaceful, and with amazing wine. It's a truly special place. Trip Advisor | August 24, 2016 | 5/5 Stars “Expensive, but worth it.”This is the most beautiful tasting room and terrace that I have seen. It is way up a hill overlooking the valley. It is designed for the views which are fantastic. You can sit outside or inside at the bar and taste first class wines, but take your time as you enjoy the scenery because it is expensive and you will probably need a reservation. Trip Advisor | July 11, 2016 | 5/5 Stars “Another successful wine pick up”Gary Farrell is always a great stop. I live close enough to pick up and look forward to it with each shipment. I love that I can customize my wine club shipments and have not had a problem scheduling a terrace tasting. The employees are knowledgeable and friendly. The view is spectacular and the wine never disappoints. Yelp | June 7, 2016 | 5/5 Stars “Loved all that we tried”Have visited 6 wineries / tasting rooms this week. This is the only one that I am reviewing. VIEW-unreal. Simply stunning view. WINE-loved all that we tried. Big fan of lower alcohol wines because I like to actually taste the fruit. HOST(ESS)-Lydia was fantastic. Very friendly and enjoyed conversing with her and the others. Trip Advisor | May 11, 2016 | 5/5 Stars “Tasting at Gary Farrell Winery”The tasting experience at Gary Farrell is fantastic! The tasting was beautifully laid out in a private room. And, our "host" was extremely knowledgeable, thoughtful, and accommodating. Every part of the experience was a wonderful wine journey. Unforgettable!
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